Job Description

Junior PC / IT Hardware Repair Technician Duties:

• Disassemble devices such as PC, laptops, iPad & Chromebooks.
• Test PC , Laptop , tablet for O.S. – Do O.S. upgrades as needed
• Examine IT devices and record O.S., memory, HD, physical condition, etc.
• Examine and diagnose defective IT equipment.
• Perform repairs to IT devices
• Clean IT devices before they are returned to clients.
• Test device performance and functionality of key features
• Receive IT devices into warehouse and report into Inventory system
• Record IT hardware detail information into our inventory system
• Set up and maintain Microsoft Active Directory

• Attention to detail
• Repair experience for one or more of the following: PC, Laptop, Tablet, iPad
• Experience with Windows / loading and upgrading
• PC / Desktop / Notebook basic testing and upgrading
• Microsoft Active Directory
• Networking hardware testing, upgrading and troubleshooting
• TCP/IP, Routing and Subnetting
• Communication and organizational abilities
• Ability to work in a fast paced environment
• Strong problem solving
• Ability to seize initiative and take responsibility
• Ability to work individually and as part of a team.
• Willingness to learn
• Must be self-motivated, and personable
• Reliable and on-time
• Able to read, write, speak, analyze, interpret, and understand the English language with reasonable proficiency
• Good time management and multitasking skills

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